Return & Exchange
Grow Tent: We don't accept the tent return or exchange. We apologize for the inconvenience.
LED Grow Light: The light can be returned or exchanged within 30 days, in the precondition of non-artificial damage. We cannot accept lights that have been purchased over 1 month whether you use light or not.
The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.
The customer is responsible for return shipping charges when returning an item(s).
Please contact us via email for return, we will send the return address to you.
You will receive your refund to your debit or credit card after we receive the product and confirm that it's in good condition
3 years of free components can be provided.
- 3 month -1 year : Free components, shipping fees of returning. Buyer needs pay 1 way shipping fees.
- 1 year - 3 years : Free components. Buyer needs pay 2 way shipping fees and repairing fees.