Order Confirmation

As soon as you place the order, we will send an order confirmation email to you. Normally most in-stock products are shipped within 1-3 business days of the order payment completed. For pro-order products, customers can choose to wait for shipment or refund

Order Shipment

  • We will send the tracking information to your email address once the item is shipped out, so you can track the shipment easily
  • We ship to 25 European countries(including Germany, UK, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Romania, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden), no ship to island, by DHL, Royal Mail, GLS or other couriers. After the order is processed, allow 5 to 15 business days for the product to reach you.
  • shipping time: Germany: 2-5 business days; UK: 3-5 business days; EU: 5-15 business days
  • Shipping fee calculate on check out page
  • For Ireland Buyer: will ship from Germany with EU plug
  • We don't ship to islands like Palma, Corse, Jersey.
  • For the COVID-19, the delivery may delayed, we appreciate your understanding

Change Order

If you have to change your order after you completed the payment, please contact us for the first time when you realize that. We will reply to you ASAP and try our best to correct it. Please understand that if the item has shipped from the warehouse,the changing maybe will not success,or there is time and cost increase.