FREQUENTLY ASKED QUESTIONS
We have warehouse in Germany and UK. For EU buyer, we will ship from Germany taking about 5-15 working days. For UK buyer, we will ship from UK warehouse about 3-5 working days.
There is little delayed for the holiday, we appreciate your understanding
We can change order before shipping out. So please contact us ASAP if something is wrong
Please take clear pictures of ALL sticker on the outside package, we will try our best to solve it for you.
We may pack more than 1 package, if you only receive parts of your order, please wait the left, or contact us for other tracking numbers. Thank you
We provide 5-years warranty for led grow light, no warranty for tent. Check more details at the Warranty Page