Payment

We accept PayPal and Credit Card. Write the shipping info on check out page, then choose a payment method Credit or PayPal to continue.

Contact us at [email protected], we’re always here to help.

Sorry, we don’t accept installment, or cash on delivery

There is problem between PayPal and Ideal, you will receive the email from PayPal later, the payment will be returned to you. Please pay via PayPal or Credit Card directly.

Shipment

We have warehouse in Germany and UK, will ship from EU to EU, not China factory, no customs.
EU(including Ireland): Shipping from Germany warehouse with EU plug.
UK: Shipping from UK warehouse with UK plug.

Normally most in-stock products are shipped within 1-3 business days of the order payment completed.
Germany: 2-5 business days; UK: 3-5 business days; EU: 5-15 business days

You can check your account if you register on our website. We’ll also send a tracking number email to your email when the shipment is done. 

We ship to 28 European countries(including Germany, UK, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,Netherlands, Romania, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden), for some limited area, please check our shipping policy

Order

If you have not paid your order, you may log into your account and remove item from the cart. If paid, contact [email protected] ASAP. Once your order has shipped, we cannot cancel/change for you.

Log into your account to check your order status. There’s 4 status: “Processing”, “pending”, “complete”, “closed”.

Product

Yes! Mars Hydro LED grow lights can run safely on voltages ranging from 110v to 277v. Check the details below:
TS600: 220-240V;110-130V
TS1000/TS2000/TS3000: 100-277V
SP150: 220-240V;110-130V
SP3000/SP6500: 100-277V
FC3000/FC4800/FC6500: 100-277V277v. 

Yes, Mars light is full spectrum and is available for all stage of your plants. With white, blue and red spectrum, great ratio for all stage of plants.

The old version and the new version are very different in internal structure, so it can’t just add a dimmer knob to realize the functions.

Our SP3000/SP6500, FCseries are designed for commercial growing. There are Samsung and Osram led chip, high light efficacy with 2.8umol/j PPE and IP65 waterproof, max2.5g/w

SP Application: Greenhouse, Side-Supplement Lighting, Indoor Taller Plants
FC Application: Single or Multi-Tier Racking, Indoor Shorter Plants.

For more info, please contact us at [email protected]